What to Do If can’t Redeem iTunes Gift Card

To get superior quality music, paid apps, games and other material available on iTunes store, App Store and more, Redeeming iTunes Gift Card will be an wonderful experience. However before getting anything from these stores, you must be aware of how to use iTunes Gift Card and how to redeem iTunes Gift Card from your Mac, iPhone, iPad or iPod. It would be fortunate for you if you successfully redeem iTunes Gift card for the first time, but there are chances that you might get a message that says the code is invalid or inactive when trying to redeem an iTunes Gift Card code. You might probably run into the issues as follow when trying to redeem your gift card or content code:


  • Card or code is invalid
  • Card or code has already been redeemed
  • Card or code is inactive
  • Card or code is unreadable
  • Card or code is from a different country

When that happens, you can try these recommended tips to redeem your iTunes Store Gift Card or content code. Here’s help.


  1. Use your camera


You can employ the camera on Mac or iOS device to redeem your gift card. (Only in some countries)


Step 1: Tap iTunes Store, iBooks, or App Store on your iPhone/iPad/iPod. For example, if you are using iBooks, then tap the Featured tab at the bottom of the screen.


Step 2: Scroll to the bottom of the store and tap Redeem.


Step 3: Sign in with your Apple ID and password.

Apple ID login

Step 4: Tap Use Camera. You can also redeem your code manually.


Step 5: Peel off the label on the back of your iTunes Gift Card.


Step 6: Hold the back of the card up to your camera.


Step 7: The camera reads and redeems the code automatically. Your iTunes Store balance will come into view on screen.


Step 8: Tap done in the upper-right corner.


  1. Make sure you’re typing the right characters


If you go into the code manually, make sure you’ve typed the codes properly. It’s simple to mix the characters up if you do not check cautiously.


  1. Contact iTunes Store Support


If you can’t read the code or are still having issues redeeming your gift card code, contact iTunes Support might be the last chance for you.


Step 1: Go to iTunes Store Support webpage on computer, and then choose your country.


Step 2: Choose Contact Support from the menu on the left.


Step 3: After that, go to Contact > select Contact iTunes Store Support.


Step 4: Then you can follow the instructions provided by iTunes Store Support. They may inquire you to send these things:


  • Image of the front and back of your gift card
  • Sales receipt showing when your card was purchased
  • Serial number of your gift card. You can find it on the back of your gift card.


At this moment hopefully you are well conscious about how to redeem your iTunes gift card and content codes when running into issues. If you obtain an iTunes gift code, redeem it and take pleasure in.

Have excellent feelings really!